The two postage tables were still fighting

On 27 September 2026 I opened asgoodasnew.de looking for a live postage line and found two public tables that still refuse to match. One help page put Germany and Austria at five euros ninety including tax, and other European addresses at ten euros ninety. A separate payment-and-shipping block listed standard German delivery at six euros ninety and an express option at twelve euros ninety. That is not a rounding error. Treat both figures as unpublished until the cart reprints one of them. I closed the help pages and added a mid-grade handset to a dummy basket.

The company behind that basket is asgoodasnew electronics GmbH at Georg-Simon-Ohm-Straße 6, 15236 Frankfurt (Oder). Same street for outbound cartons and inbound returns. The imprint still names Amtsgericht Frankfurt (Oder), HRB 12158 FF, VAT ID DE263602886, and managing directors Dr. Tim Seewöster and Stefan Groitl. Phone +49 335 74389960. Email info@asgoodasnew.com. They have sold used high-tech devices since 2008 and still present the work as German refurbishment, not as a marketplace of anonymous sellers.

You are not buying a model. You are buying a scratch class.

People arrive hunting an iPhone 15 or a 14-inch MacBook Pro. Those are the only two model names I am going to use, because the shop's real catalog is not a model list. It is five optical classes on one product page: Neu, Wie neu, Sehr gut, Gut, and Budget. Neu is factory-new merchandise in original manufacturer packaging, with battery capacity described as one hundred percent. The four refurbished classes all promise a technically working device and a battery at least eighty percent of original capacity. The euro gap is paint and housing, not a mute speaker.

Wie neu means no use marks, or only tiny micro-scratches you should not see with the display lit. Sehr gut allows micro-scratches that stay invisible with the screen on and that a fingernail should not catch. Gut allows light wear, including marks you can feel. Budget allows clearly visible scratches, dents, and even an engraving. Stiftung Warentest scored the shop gut, 2.3, in its 22 February 2023 comparison of online shops for refurbished smartphones. Grade honesty helped that score. An eighty-percent battery is still not a new battery. A commuting phone that sits on a charger overnight hides that floor better than a tablet used for long video calls.

  • Neu: sealed new stock in original packaging; battery described as one hundred percent.
  • Wie neu: no visible wear, or only marks that should vanish with the display on; battery at least eighty percent.
  • Sehr gut: possible micro-scratches, not visible with the screen on and not catchable with a fingernail; battery at least eighty percent.
  • Gut: light wear and fingernail-feelable scratches; sold as fully working; battery at least eighty percent.
  • Budget: obvious scratches, dents, possible engraving; still sold as fully working with the same eighty-percent battery floor.
  • Cables, cases, and buds in the same cart do not inherit the thirty-month commercial promise.

If the device lives in a case, Gut or Budget is often the rational ticket. If it will sit naked on a conference table, pay for Wie neu or Neu. I felt a small spike of irritation at how loudly the homepage still shouts thirty months while the grade table, two scrolls down, is the actual product. The banner is a contract you activate later. The scratches are what you live with on Tuesday. Live listing prices stay unpublished here on purpose.

The cart is an offer. Shipment is the contract.

The October 2025 general terms still say the shop sells only to consumers, in household quantities, with German as the contract language. Product pages are not a binding offer. You submit a paid order through the cart. The contract forms when the company confirms shipment in text form or when the goods actually leave. If neither confirmation nor goods arrive within five days, you are no longer bound. Keep a working inbox. Used electronics may be difference-taxed, so value-added tax can sit inside the total without a separate line.

Checkout for Germany and Austria is a DACH stack: Klarna invoice with fourteen days after dispatch, German installment purchase with monthly rates of at least one twenty-fourth of the total and at least six euros ninety-five, a zero-percent three-month Klarna option advertised for Germany, Sofort, Visa, Mastercard, and direct debit after shipment. Invoice, installments, and debit need a positive credit check. PayPal and PayPal Express sit beside those. The privacy notice also names Amazon Payments, Apple Pay, Google Pay, and Mollie. Outside Germany and Austria, the payment page said you currently pay only with PayPal Express. Contract language stays German either way.

Open the live grade table Compare Neu through Budget on asgoodasnew.de before you treat any help-page postage figure as the price you will pay.

Thirty months start on a form, not on the banner

asgoodasnew advertises thirty months of commercial guarantee on shop devices, on top of German statutory Gewährleistung, except accessories. The Garantiebedingungen say only devices bought on asgoodasnew.de and registered there within thirty days of purchase are covered by that extra contract. Registration is free. After dispatch you should get an email with a path. If it never appears, check spam and write customer service inside the same window. Buyers also use the guarantee registration page with invoice number, invoice date, and the device ID from the packaging sticker. Keep the confirmation email. If I miss that email, do I still have thirty months? No. You keep ordinary used-goods rights, which is a thinner product than the one in the hero strip.

As the shop states it, the commercial promise covers technical function and defects of material, manufacture, and construction. It runs thirty months from the purchase date and does not restart after a repair or replacement. It does not cover wear parts such as removable memory cards; glass, displays, or lenses damaged by breakage; batteries and other consumables; water damage; ordinary cosmetic wear; user error; chemical damage; defects from installation or transport; or opening the device unless asgoodasnew agreed in writing. Statutory defect rights stay in force beside the commercial text. A cracked screen after a drop is a different claim from a logic board that dies on a desk.

> The thirty-month number on asgoodasnew.de does not arrive in the carton. It is a registration you finish inside thirty days. Miss the confirmation and you bought a shorter legal product than the one the homepage sold. > > — Marcus Chen

A packed hallway, a DHL driver, and a locked account

Picture a Sunday afternoon in a Berlin hallway already blocked by a bike and a drying rack. The DHL driver will not wait while you hunt a charger. That is the moment the grade photo stops mattering and the lock-screen accounts start mattering. Before you ever think about a return, wipe Apple ID, Google, Samsung, and carrier accounts, and turn off Find My or the equivalent. A locked handset can stall a refund even when the withdrawal itself is valid. Photograph the packed device and the carton. Note the IMEI or serial from the invoice. Then you can decide, in better light than a hallway, whether Gut looks louder than the product photo.

Consumers get thirty days from receipt to withdraw without giving a reason. The free-return page describes three steps: open the contact form with your order number, receive a DHL shipping label and QR code by email, and drop the parcel at a DHL branch at no charge. After the warehouse inspects a valid withdrawal, refunds are described as landing within seven working days on the original payment method. The October 2025 AGB also say the company covers direct return costs and supplies a shipping document insured up to five hundred euros. You must still send the goods back within fourteen days of declaring the withdrawal. Returns go to the same Georg-Simon-Ohm-Straße 6 address. Notices can go by phone to 0335 74 38 99 60, fax 0335 74 38 99 89, or email info@asgoodasnew.com.

The return form is a contact form, a label, a branch drop. No scavenger hunt for a marketplace seller in another country. The catch sits in the insurance cap. Five hundred euros of carrier liability is fine for a mid-grade iPhone 15. It is thin for a 14-inch MacBook Pro that priced well above that line. The shop recommends buying your own higher-liability label at your cost when the device exceeds the cap. That is not a hidden fee on the outbound ticket. It is a risk you accept if you later change your mind.

What you pay besides the sticker

Shipping is not generally free. Trust the checkout line, not the help pages that disagree. On the dated check, one table still listed five euros ninety including tax to Germany and Austria, and ten euros ninety to other European countries including France, Italy, Spain, Poland, the Benelux, the Nordics, Ireland, and the United Kingdom. That page said German delivery takes one to two days, other countries three to five days, with no Sunday or holiday drops. DHL inside Germany and Poland. UPS, DHL Express, or 7senders elsewhere. The other table's six euros ninety standard and twelve euros ninety express figures for Germany are why I refuse to publish a single postage number as fact. If the cart shows something else, the cart wins.

  • Outbound postage: expect a charged line, commonly in the six-euro or eleven-euro region depending on country, unpublished until checkout reprints it.
  • Express inside Germany: a second public table showed a figure near thirteen euros; treat it as unpublished until the basket confirms.
  • Return label: free for a valid consumer withdrawal, insured only to five hundred euros; buy a higher-liability label yourself if the device is worth more.
  • Difference tax: used units may hide VAT inside the total; do not wait for a separate tax line that may never appear.
  • Financing: German Klarna installments start at one twenty-fourth of the total and at least six euros ninety-five a month, after a credit check.
  • Foreign checkout: outside Germany and Austria, PayPal Express is the rail the shop currently names; Klarna invoice is not that path.

Who this shop is actually for

This shop fits a German or Austrian consumer who wants a tested phone, tablet, or Mac without paying new-device retail, who will live with an eighty-percent battery floor, and who will actually complete warranty registration. It also fits someone who prefers a Frankfurt (Oder) GmbH with a published return warehouse over a listing whose seller might sit in another country. The 2023 Stiftung Warentest score is useful context for phones, not a medal for every camera body in the same tree. The thirty-day free return is the right tool if Gut looks louder in daylight than on a studio photo.

The company also buys used devices from consumers through its partner channel wirkaufens.de. That is a separate story. It does explain why the warehouse is used to handling inbound hardware. You are expected to send a return wiped, photographed, and on time. Handys pages also name other phone brands and advertise carrier-free dual-SIM units. Treat those as inventory. Factory-new Neu stock sits beside refurbished grades in the same tree, which confuses people who thought every carton was used.

Who should close the tab

Skip the shop if you need a factory-new battery, a US-layout keyboard, or Apple's own Certified Refurbished channel with AppleCare+ as the support path. Skip it if you will not calendar the thirty-day registration, because the marketing number then collapses to statutory used-goods cover. Skip it if you are a business buyer: the AGB target consumers in household quantities. International buyers who cannot use PayPal Express, or who need a local-language desk, should look at a domestic refurbisher. Competitors such as rebuy advertise longer guarantees without a registration step.

  • Anyone who wants a sealed new battery or Apple's own refurbished program with AppleCare+ as the desk.
  • Anyone who will ignore the thirty-day registration email and then feel cheated by ordinary used-goods rights.
  • Business buyers ordering above household quantity; the terms point at consumers.
  • Shoppers buying cables, cases, or buds and assuming the thirty-month badge covers them.
  • Buyers outside Germany and Austria who cannot complete PayPal Express, or who need a non-German support desk.
  • Anyone who needs a US-layout Mac keyboard; many notebooks here are specified as German QWERTZ.

Check live asgoodasnew stock Compare the current grades on asgoodasnew.de, then set a thirty-day reminder to register the warranty the day the parcel arrives.

The limits they print after the badge

Limitations pile up in the same documents that sell the badge. The commercial guarantee excludes accessories, batteries as consumables, broken glass, water, cosmetics, user error, and unauthorized opening. The return label's five-hundred-euro insurance is a limitation dressed as a free service. Difference tax is a limitation if you need a clean VAT invoice for a company that is not supposed to be buying here anyway. The company does not join VSBG consumer boards. Dispute paths stay ordinary. I checked process pages on 27 September 2026, not a catalog. Anything I did not open stays unpublished.

Tablets, watches, and the odd camera kit share the same German checkout and the same grade language. That sameness is a trap if you assume every category inherits the phone-test reputation. Accessories stay outside the thirty-month scheme even when Neu and Budget share a checkout. Eighty percent is a battery floor, not a fresh cell.

FAQ

How do I turn on the thirty-month cover?

Register the device on asgoodasnew.de within thirty days of purchase. Watch for the post-dispatch email and follow its link, or open the guarantee registration page and enter invoice number, invoice date, and the device ID from the box sticker. Save the confirmation. Until that lands you have statutory Gewährleistung alone. Customer service can help if the email never arrives, but you still must act inside thirty days. The extra cover applies to German webshop devices from the stated product categories, not accessories. Registration is free.

Can I send a working phone back because the color felt wrong?

Yes, within thirty days of receiving it, without stating a reason, using the free-return process the shop describes. File the request with your order number, use the DHL label or QR code you are sent, and ship from a DHL branch. Wipe accounts first. After a valid withdrawal is checked in Frankfurt (Oder), the shop says the refund follows within seven working days on the original payment rail. You still must dispatch the goods within fourteen days of declaring the withdrawal. The free label is insured only to five hundred euros.

Is Budget a polite word for broken?

No. Budget on asgoodasnew.de is an optical class, not a functional dump bin. Live device pages say every grade, including Budget, is technically fully working, with at least eighty percent battery capacity on refurbished units. What you accept is visible wear: deep scratches, dents, and possibly an engraving. If the trackpad fails, that is a warranty or statutory defect issue, not something the Budget label is supposed to legalize. Choose Budget when a case will hide the housing. Choose Wie neu when other people will see the machine.

Do they ship outside Germany, and how do I pay from abroad?

Yes. One shipping table listed five euros ninety to Germany and Austria and ten euros ninety to several other European countries, with German parcels in one to two days and others in three to five. Confirm the live checkout, because the other table disagrees inside Germany. Outside Germany and Austria, the shop said payment is currently limited to PayPal Express, so Klarna invoice and German zero-percent three-month plans are not the foreign path. Contract language remains German.

What does the commercial warranty refuse to cover?

Read the Garantiebedingungen, not only the thirty-month badge. The extra contract skips accessories entirely. It also skips wear parts such as removable storage cards; glass, displays, or lenses damaged by breakage; batteries and other consumables; user error; chemical damage; defects blamed on installation or transport; water damage; ordinary cosmetic wear; and repairs by anyone except asgoodasnew unless the company agreed in writing. Statutory German defect rights still apply beside the commercial text.

Will the cart show VAT as its own line?

Not always. End prices include tax. Used electronics may be difference-taxed, which means the tax can sit inside the total without a separate breakout. If you need a classic net-plus-VAT invoice, this consumer shop is the wrong desk. The October 2025 terms also limit sales to household quantities. A missing VAT line is not automatically an error. Keep the invoice PDF. Warranty registration wants the invoice number and date.

What if neither the goods nor a shipment confirmation show up?

The terms say you are no longer bound if neither confirmation nor goods arrive within five days. That is a clock, not a suggestion. Keep the order email. Write the published address if the inbox stays quiet. Five days is short enough that a weekend plus a public holiday can eat most of it. The GmbH on Georg-Simon-Ohm-Straße 6 is the named party on both the outbound label and the return form.