The packing slip will not say Hudson Street

I checked the Priority Bicycles cart on 27 September 2026 and the thing that stuck was not the paint. It was the packing-slip line. The carton that lands on a stoop in Ohio or Oregon leaves a warehouse in Pennsylvania. The brand sits in New York City. The public room is 174 Hudson Street, New York, NY 10013, by appointment only. Those are not the same place, and the slip does not pretend they are. You are buying a boxed bike that travels by UPS Ground. You are not buying a sidewalk roll-out unless you already booked that room and the exact size is sitting there. I keep saying boxed bike because that's the contract. People hear New York and picture walking onto Hudson with a bell ringing. The slip says otherwise.

The carton is a closed suitcase. Hudson Street is the postcard glued to the luggage tag. You still have to unpack it in a hallway and check the hinges before you ride. Dave Weiner started the company after he got tired of tuning friends' machines so a weekend ride could happen. He left a software CEO seat to sell city bikes he would actually recommend — quiet enough to live with, low-upkeep enough that a wet week does not turn into a degreaser ritual. Support still answers seven days a week at info@prioritybicycles.nyc and by text or WhatsApp at (917) 819-1665. They want photos or a short video when the question is a noise or a fit. A United States service-center map is the published path after delivery. I did not find a full legal-entity imprint on the pages I opened. That gap is unpublished. I am not going to invent a filing name.

Skip the cart if any of this is a hard no

Start here, not at the color chip. If you will only ride a bike a local shop built and signed as a condition of sale, this is the wrong checkout. Priority ships an assembled-enough frame from Pennsylvania and asks you to finish the last bits. That is a different deal than a dealer who rolls the machine onto the sidewalk and stands behind the build. If you live outside the contiguous United States and need the published warranty and return path, stop. Those policies end at that border. Alaska and Hawaii sit outside the promise I could read. If you want a drop-bar race bike with a cassette hanging in the wind, this catalog is city, recreation, adventure, and electric belt bikes — not a race geometry exercise. And if a listing is tagged final sale and you are unsure on size, walk away, because that tag keeps warranty and kills the thirty-day out.

  • Skip if a local shop must build and sign the bike before you will ride it at all
  • Skip if you need published warranty and returns outside the contiguous United States
  • Skip if you want a drop-bar race bike rather than a city or recreation belt machine
  • Skip a final-sale badge if you are between sizes and might need the thirty-day return
  • Skip if you cannot park a carton in a hallway for a day or book a mechanic after it lands

Order if you want a US-shipped belt and a sealed hub so you aren't degreasing a chain every wet week. Order if you'll measure inseam, pick a size on the site, accept a carton, and still pay a mechanic for a once-over. Order if lights and fenders as standard matter more than a winter shopping list. Recreational and adventure shoppers are on the same site. Kids' belt bikes are a listed collection if you're buying for a household rather than a solo commute. Electric-assist buyers who can live with ground-only US shipping and a heavier class machine have a priced option I will name once and then leave alone. The common thread is doorstep freight plus seven-day remote support, not a Saturday demo fleet on every Main Street.

Same-day only means before noon Eastern

The clock that matters is 12:00 EST on a business day. An in-stock order that lands before noon Eastern can leave that day. After that cutoff, the carton waits until the next business day. Once it is on a truck, UPS Ground for home assembly is the everyday option, about one to five days in transit. A Friday afternoon click is a Monday ship in most cases. If you are aiming at a Sunday ride, count backward from that noon line, not from a New York storefront photo. The freight leaves Pennsylvania. Pennsylvania keeps warehouse hours.

The Hudson Street room can be faster only if you have an appointment and the exact bike is in that room. Seasonal pieces and new releases may sit there and nowhere else. If you need a hard date, email or text the size and ask them to confirm stock. I am not sure their weekend desk can override a warehouse calendar. Ask. Get a written yes. Then click.

The last twenty minutes are still your job

Checkout offers UPS Ground for home assembly as the everyday path. The carton includes tools for the last steps. The Continuum Onyx page claims about twenty minutes of final assembly if you follow the instruction videos. Typical work is the handlebar, pedals, front wheel, and a check of bolts and tire pressure. Priority still tells you to have a professional mechanic do a safety check before the first ride. That is not a flourish. A boxed bike can ship with a loose axle nut, a cable that needs a turn, or a rotor that rubs. If you have never seated a hydraulic lever, book a shop hour after delivery. Walking a bike out of Hudson Street after an appointment is the exception.

Here is the ordinary Sunday I mean. You have a packed hallway, a landlord who already side-eyes the bike hooks, and a tape measure against the wall because the site sizes by inseam, shoes off, crotch to floor. You are not building a frame from tubes. You are finishing a machine that left Pennsylvania mostly together. Which is why I get irritated when the copy makes twenty minutes sound like a finished commute. The twenty minutes is the easy part. The mechanic's look is the part that keeps you out of traffic with a soft axle nut. Same point again, because people skip it: finish the box, then pay someone who does this for a living to sign off the bike before you ride it in traffic.

The commuter I mean, not the whole catalog

I am naming two machines and stopping. The default commuter in this guide is the Continuum Onyx. On 27 September 2026 the official product page still listed it around thirteen hundred fifty dollars. Drive is a carbon belt and a sealed, continuously variable rear hub with a twist shifter — no hanging cassette, no weekly grease rag. Brakes are hydraulic discs. Lighting is dynamo-powered from the front hub, so it needs wheel speed; it will not glow in the garage. Composite fenders come in the crate. Claimed weight is about thirty-one pounds with pedals, fenders, lights, and a kickstand on. Combined rider, bicycle, and cargo limit is three hundred pounds. The frame is aluminum with rack and bottle mounts. Locking axle nuts and a locking seatpost clamp are an anti-theft extra, not a substitute for a stout lock on a city rack.

Size by inseam. Small covers a shorter inseam band and a roughly five-foot-two to five-foot-eight rider, medium sits in the middle, large goes up through about six-foot-three. If you're between bands, don't guess. Watch the sizing video, photograph the measurement, and send it to the seven-day desk. I think that email is cheaper than a return invoice. I'm not printing a geometry table here. You came here for the contract: Pennsylvania freight, a belt, a boxed finish, a mechanic.

Check the Continuum Onyx on Priority's shop Confirm the live sticker, inseam bands, and any bundle deadline on prioritybicycles.com before you add a frame to the cart.

The extras pile, and the motor if you actually want one

If you already know you want a rear rack, a folding lock, and a daily bag, the site had a Continuum bundle on 27 September 2026. The bundled sticker sat around fifteen hundred eighty dollars. Checkout code NBD200 cut two hundred dollars off that pile, down to about thirteen hundred sixty, if the code still applied in the live cart. The product page said that promotion ends 3 October at midnight Pacific. Don't assume the code stacks with a shipping offer. Other pages say codes are not stackable. Confirm NBD200 on the cart before you treat thirteen hundred sixty as automatic. The bike-only path is cleaner if you already own a rack and a lock.

The second named product, and the last, is the Current Plus. That is the motor option, not a lighter belt commuter. On 27 September 2026 the page listed it around thirty-three hundred dollars. Mid-drive assist, a removable battery, a carbon belt, a sealed hub. It ships as a Class 2 machine at twenty miles an hour and can be set to Class 3 at twenty-eight where local rules allow. Claimed range spans a wide band depending on assist. Weight sits in the mid-fifties of pounds. Ground shipping only, United States. Code RIDEHAPPY26 was advertised as a contiguous-US shipping waiver through 30 September at midnight, shown as about forty dollars off in the cart and not stackable. If you wanted a quiet analog commuter, this is a different purchase. I am not walking the rest of the homepage collections.

Fees you actually pay

There is no free-return theater on the pages I read. Outbound freight is whatever the cart shows for UPS Ground to your address. The advertised contiguous-US shipping waiver on the motor bike was about forty dollars off and time-limited. A shop safety check after delivery is a separate invoice. Returns, when they are allowed, put actual shipping and assembly fees on you. Priority does not advertise a prepaid return label as part of the thirty-day window.

  • Outbound: UPS Ground for home assembly; expect the cart's live freight, or about forty dollars off if a published contiguous-US waiver still applies
  • Shop hour after delivery: plan a local mechanic invoice for a safety check; Priority does not pay that labor
  • Thirty-day return on non-final-sale goods: you pay actual return shipping and any assembly fee already charged
  • Final-sale bikes: no change-of-mind return; warranty remains for the original owner on the published map
  • Warranty labor and return freight: the motor-bike write-up says those costs stay with you
  • Codes: NBD200 and RIDEHAPPY26 were dated windows, not a standing discount, and other pages say codes do not stack

Returns are a thirty-day, no-questions window on goods that are not marked final sale, for original owners in the contiguous United States. You pay the actual shipping and assembly fees. Bikes tagged final sale keep the warranty and cannot be sent back for a change of mind. Later owners and addresses outside that map do not get the same path. If you're between sizes, measure twice. A return invoice is a real fee band.

The map is the warranty

Warranty and return coverage apply to original owners in the contiguous United States only. That sentence is the one I would print on the return form. Alaska, Hawaii, and addresses outside that map sit outside the published promise. On the Current Plus page the company states a five-year warranty on frames and forks against material and workmanship defects, two years on components, and two years or seven hundred cycles to seventy percent charge on the battery, whichever comes first. That write-up also excludes paint and decals, notes that modifications can void coverage, and says labor plus return freight are not paid by Priority. I did not invent a broader analog-bike warranty table. If a year-count is not on the page you are buying, treat it as unpublished and ask the desk before you click.

What a belt does not cancel

Honest limits sit next to the low-upkeep pitch. Thirty-one pounds is not a climbing race bike. A sealed hub is heavier than a cassette and derailleur; the company says so on its own FAQ. Hydraulic discs still need pads and occasional bleeds. Belts last a long time and skip the grease rag, but they are not immortal, and a spare belt is a touring decision the company itself discusses for remote miles. Dynamo lights need wheel speed. The three-hundred-pound combined cap includes cargo. The motor-bike battery warranty is to seventy percent capacity, not a forever new-pack promise. None of that is a reason to avoid the brand if you wanted a city machine. It is a reason not to treat the homepage as a finished promise.

> The packing slip is the honest part of the sale. A belt keeps grease off your pant cuff. It does not pay the return label, guess your inseam, or replace a mechanic's look at a boxed bike. > > — Sophie Winters

Questions I would ask before I measure

How long does an in-stock order actually take?

Plan around the Pennsylvania warehouse clock, not a same-hour messenger. Before noon Eastern on a business day can mean same-day ship. After noon waits. Then UPS Ground, about one to five days in transit. A Friday afternoon click is a Monday ship in most cases. Hudson Street is faster only with an appointment and the exact bike in the room. If you need a hard date, email info@prioritybicycles.nyc or text (917) 819-1665 with the size and ask them to confirm stock.

What is still left for me to assemble?

You are finishing a bike that left Pennsylvania mostly together, not building a frame from tubes. Tools are in the box. The Continuum Onyx page still says about twenty minutes if you use the videos. Handlebar, pedals, front wheel, bolts, tire pressure. Then a mechanic. If something looks wrong, send photos or video so the seven-day desk can see it. Do not ride a boxed bike into traffic until that check is done.

Can I return the bike if the size is wrong?

Yes, if the bike is not marked final sale and you are an original owner in the contiguous United States acting inside thirty days. No questions asked on those goods. You still pay actual shipping and assembly fees. Final-sale bikes keep warranty and lose the return path, so read the badge. Later owners and addresses outside the contiguous states do not get the same out. Photograph the inseam measurement and send it before you guess.

Who pays freight if I send it back?

You do, on the policy I read. Priority does not advertise a prepaid return label as part of the thirty-day window. You pay actual shipping and the assembly fees already charged. That is why a packed hallway and a Sunday tape measure matter more than a color swatch. A size miss is not a free swap. It is a carton going back the other way on your dime. If the live cart later shows a different return offer, trust the cart and the returns page over this guide. I am dating this check to 27 September 2026. Offers move.

Who do I contact, and is there a shop near me?

Start with email at info@prioritybicycles.nyc or text and WhatsApp at (917) 819-1665. A real person is listed seven days a week, including chat and a virtual visit. Attach photos or a short video if the question is a noise, a scuff, or a brake rub. The physical desk is 174 Hudson Street, appointment only. After delivery, Priority publishes a United States service-center network rather than asking every owner to crate a bike back to Pennsylvania for a pad swap.

Does coverage include Alaska, Hawaii, or a later owner?

Not on the published warranty and return path I read. Coverage is for original owners in the contiguous United States. Alaska, Hawaii, and addresses outside that map sit outside that promise. A later owner does not inherit the same return window, and I wouldn't assume they inherit the same warranty without asking the desk in writing. If you're buying as a gift that will live in Honolulu, this shop's paperwork isn't written for that story. Ask before you click.

Open Priority Bicycles Check live stock, the noon Eastern ship cutoff, and return badges on prioritybicycles.com before you treat any figure in this guide as still current.